manroland web systems is more and more becoming the provider for overall solutions for all classical web offset users and the newly developed market segments of digital and packaging printing. Thier service offerings are constantly developed and renewed.
All innovations directly aim on reducing costs and increasing productivity and flexibility – with a strong focus on customer benefit. This means comprehensive support – from consultation about the ideal wear and spare parts in original quality, training, classical repair service, upgrade and automation solutions up to maintenance of the press systems; all available as a complete package now due to the new service contracts.
Continuous change doesn’t stop at nothing – not even the service department. Therefore manroland web systems offers comprehensive service contracts with all major offerings for the entire lifecycle of the press – this is the new service. The focus lies on developing new concepts with automated solutions according to Industry 4.0 but also in offering all solutions from a single source.
The manroland web systems service contracts are presented as a comprehensive package and therefore offer immense cost savings, planning capability and faster and more effective handling of all jobs. This means maintenance, revisions, spare part packages and flat rates and 24/7 TeleSupport.
In the future there is the possibility for renting manroland web systems staff on site that amongst others is responsible for all maintenance activities. The packages are not only designed for manroland web systems components but also for all components of every other supplier – therewith the customer only has one contact and gets highest warranty. Another important issue: The new service in particular is a service commitment – what means to increase the efficiency of the press while at the same time decreasing costs.
Many customers worldwide have chosen the comprehensive overall solutions from manroland web systems yet. Paarl Media (SA), CTP (SA), Nation Media (Kenya), Mediengruppe Oberfranken (Germany), Möller Druck (Germany), MDZ (Germany), Styria (A) – just to name a few considerable printers worldwide that have recently opted for the new service; and not only for existing presses but also when making new investments.